What property managers need from a plumber
A manager does not want to stand in a basement waiting for a diagnosis. You want to know what failed, what it cost to fix, whether it will happen again, and who is responsible. Our visits are set up around those questions.
- A person answers the phone, day or night
- Arrival windows that you can pass on to tenants
- Clear notes on cause, repair and any follow-up needed
- Photos or camera footage when a line has been inspected
Typical portfolio calls
- Tenant reports of slow drains or a toilet that will not stop running
- Basement units with water around the floor drain after rain
- Water heaters reaching the end of their service life
- Leaks between units in duplexes and low-rise rentals
- Plaza units with grease or washroom problems
Planned work across a portfolio
- Walk each property and record shut-offs, cleanouts and equipment
- Note the age and type of each water heater and sump pump
- Camera the main drains on older buildings
- Set a schedule for jetting, testing and replacements
- Review the list each year and adjust as repairs are done
Working with tenants in the space
Ontario rules set notice requirements before a landlord or contractor enters a rental unit, except in emergencies. We work with you on access, keep the visit short and tidy, and explain to the tenant what we are doing without overstepping your role as the manager.
How the job runs
Ring the line
Say what is dripping, backing up or banging. Water still flowing? We guide your hand to the valve first.
Find the cause
The plumber traces the fault, with a scope or gauge where one earns its keep.
Pick the fix
Options come in everyday language, and nothing starts until you choose.
Repair & prove it
We finish, run the water to prove it, wipe up and leave a short written record.
