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A garden hose and outdoor water connection
A garden hose and outdoor water connection.

The Manual: Winter

Frozen Pipe Thawing in Toronto

Toronto cold snaps find every weak spot in a house. Pipes in outside walls are usually first to go.

  • Choices laid out plainly so you pick the fix
  • Old fittings explained, not just swapped
  • A written note of what changed and why
  • Shut-off help by phone before the truck arrives

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  • 27Areas covered, from the old city to the suburbs
  • 35Services for homes, condos and businesses

Signs you need this fixed

  • Brown ring spreading on a ceiling
  • Sputtering taps after a cold snap
  • Hiss inside a wall at night
  • Meter dial creeping with every tap off

Where pipes freeze

  • Sinks set against exterior walls, worst where closed cabinets trap the chill.
  • Pipes running through garages, crawlspaces or above unheated porches.
  • Lines near the sill plate, where cold air leaks in at the top of the foundation.
  • Outdoor hose bibs left with the inside valve open.
  • Bathrooms over garages, common in houses built in the 1980s and 1990s.

Safe thawing steps

  1. Open the tap the pipe feeds so melting water can flow out.
  2. Open cabinet doors to let room heat in.
  3. Run a hair dryer along the pipe, beginning at the faucet end and working toward the ice.
  4. A space heater with tip-over protection can warm a small room, kept well clear of anything flammable.
  5. Keep heating until full flow returns, then check the pipe for drips.
If every tap is dry, the water service itself may be frozen where it comes in. Call 311 so Toronto Water can check whether the problem is on the City side.
Snow-covered houses on a winter street
Snow-covered houses on a winter street.

Things never to use

  • Never use an open flame, a propane torch or a barbecue lighter. Fires start this way every winter.
  • Do not pour boiling water on a pipe. Rapid heating can crack cast iron and old fittings.
  • Do not leave a heater running unattended in a closed crawlspace.

Insulation and heat tape

Foam pipe insulation sleeves are cheap and work well on exposed pipes in basements and crawlspaces. Seal gaps at the rim joist with foam or caulk. For pipes that cannot be moved, self-regulating heat cable, plugged into a GFCI outlet and installed to the maker's instructions, keeps them just above freezing. In the worst cold, leave a small drip running from the vulnerable tap overnight. The cost of a little water is far less than the cost of a burst. Our guide to preventing frozen pipes has more.

What is included on the visit

Tools on the truck

  • Crimp and press tools for PEX and copper
  • Pipe cutters, torch and lead-free solder
  • Moisture meter and thermal camera

What we open

Drywall at the leak line, the access panel or the meter shut-off

How we test it

Static pressure test and a dry-paper check on every new joint

How the job runs

  1. Ring the line

    Say what is dripping, backing up or banging. Water still flowing? We guide your hand to the valve first.

  2. Find the cause

    The plumber traces the fault, with a scope or gauge where one earns its keep.

  3. Pick the fix

    Options come in everyday language, and nothing starts until you choose.

  4. Repair & prove it

    We finish, run the water to prove it, wipe up and leave a short written record.

Calls we field, answered plainly

How long does it take a pipe to freeze?

In an exposed wall at minus twenty, it can freeze within a few hours, especially overnight.

Will my pipe burst once it thaws?

Many pipes split while frozen but only leak once thawed. Watch closely as water returns.

Keep reading on this site

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